FAQ
Find quick answers to the most common questions about Cookie Confirm.
Account
Manage users
To add users to your account, go to your profile in the top right corner, click ' My companies ', and select the company where you want to add a user ...
Manage websites
You can easily add or remove/delete websites within Cookie Confirm. Click ' New website ' in the menu on the left to add a new website. If you have ac...
Payments
Payment methods
Cookie Confirm supports the following payment methods: PayPal American Express (Amex) Apple Pay Google Pay Mastercard Visa
Company and VAT details
To add your company details and VAT number while checking out your subscription, you can do this in ' Step 2' of the checkout popup. Just click 'Add...
Pro rata billing
We often get the question why an upcoming invoice can be higher than just the number of domains. Here’s why. Imagine you have one website and your cur...
Payment failed
If a payment doesn’t go through, Paddle will automatically try again several times over the next few days. But to make sure your banner doesn’t get b...
Cookies
Unclassified cookies
Cookie Confirm has a policy for unclassified cookies. Once a month, we review and classify cookies, focusing on known cookies so we can take this work...
Managing consent in the sGTM container (Server-Side)
When you're using server-side tracking, you also need to configure consent inside your Server-Side GTM (sGTM) container. Below, we’ll walk you through...